Throughout our trading history we have worked for various Housing Associations, Residents Homes and Public Buildings across London and the Home Counties and therefore we are experienced in achieving targets and delivering responsive repairs together with offering maintenance and planned cyclical works.
Our Complete Customer Care approach has been developed through insight into people, a code of conduct to respect for the cherished and personal space within their homes, full comprehension of the building demands, and importantly, the environment.
We ensure all teams are educated and fully trained in, not only current legislations and standards, but the importance of working in partnership with landlords and residents to deliver services effectively and without upheaval.
We recognize that in order to create sustainable communities we must deliver cost savings and efficiencies through programmed property management encompassing the development of renewable energy solutions and carbon reductions.
By following our company procedure of; consulting, communication, managing and inclusion we offer a full range of services consisting of
- Planned works and cyclical maintenance
- Aids and adaptations
- Home energy retrofit
- Housing asset management
- Responsive repairs
- Void property refurbishment
- Landlord property compliance